Privacy Policy

Who we are

All Glass Worx (“we,” “us” or “our”) is a glass repair and installation company located at 11830 Sunrise Valley Dr, Reston, VA 20191. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. Questions? Email allglassworx52@gmail.com or call (571) 546-2525.

Information we collect

Information you give us. When you request a quote, call, text or email us, we collect the details you provide, such as your name, phone number, email address, service address, the service you need and any project description or photos you send.

Information collected automatically. Like most websites, we and our service providers may collect device and usage information through cookies and similar technologies: IP address, browser type, pages viewed, referring pages, approximate location and interactions with our ads. See “Cookies and analytics” below.

How we use your information

• To respond to your quote request, schedule estimates and installations, and provide our services.
• To communicate with you by phone, text message or email about your project.
• To send appointment reminders, follow-ups and, occasionally, offers from All Glass Worx. You can opt out at any time.
• To measure and improve our website and advertising.
• To comply with law and protect our rights and the safety of our customers and staff.

Text messaging (SMS)

If you provide your mobile number, you agree that we may call or text you about your quote and project. Message and data rates may apply. Message frequency varies. Reply STOP to any text to opt out and HELP for help. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We never sell your information

We do not sell, rent or trade your personal information. We share it only with service providers who help us run our business (for example, our website host, form and email providers, scheduling tools and advertising or analytics platforms), and only as needed to provide those services, or when required by law.

Cookies and analytics

This website may use Google Analytics, Google Ads and Meta (Facebook) tools to understand how visitors use the site and to measure our advertising. These tools set cookies and may collect the usage information described above. You can control cookies through your browser settings and opt out of personalized advertising through Google Ads Settings and Meta Ad Preferences.

Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing allglassworx52@gmail.com. Depending on where you live, you may have additional rights under applicable privacy laws, including the Virginia Consumer Data Protection Act; we will honor verified requests as required by law.

Data retention and security

We keep customer records for as long as needed to provide our services, honor our lifetime workmanship warranty, and meet legal and accounting obligations. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date at the top shows when it was last revised. Continued use of the site after changes means you accept the updated policy.

Contact

All Glass Worx · 11830 Sunrise Valley Dr, Reston, VA 20191 · (571) 546-2525 · allglassworx52@gmail.com